I can’t find my login details
- Naturally Good – Please email the Customer Service Coordinator to be re-sent your login details.
The following suppliers have an Online Portal for ordering and have sent out login details to the stand coordinator email we have on file for your company. If you require your login details again please email them.
Are There Approved Suppliers Who Can Help Me Build An Exhibition Stand?
Yes, there are preferred suppliers that can help you construct your stand. Please see the contact list
I need to organise power for my stand
Power for your stand is ordered through our preferred supplier Exponet
What days can I move in?
Naturally Good has a scheduled move in.
Please visit the Dates & Times page in your exhibitor services manual. Please ensure you have read the document as it contains all information for smooth move in and move out for Naturally Good.
I need to drop off my stand items through the loading dock
If you require the loading dock to deliver your stand items please visit Loading Dock Access for more information.
I need to courier stand items prior to move in day
If you require your stand items to be sent by courier to the venue prior to Move In day please contact GEL Events (link). GEL Events can offer you a short term storage service prior to Move In day – Charges will apply.
The venue will not sign and/or store deliveries on the exhibitors behalf.
Delivery label
To send your stand items to the venue please use the below delivery label.
One of your staff members or a representative needs to be at the venue to sign for the delivery as the venue or GEL Events will not sign for freight on your behalf.
I want to have a function on my stand
Any catering or functions on your stand are booked through ICC Sydney. Please notify Naturally Good of your intentions to host a function. Functions held outside of event hours must be approved by the Organiser.
Where can I park around the venue?
For detailed information regarding parking at the ICC, please visit the Naturally Good Exhibitor Services Car parking information here.
I need to organise furniture for my stand
Furniture can be ordered through our preferred furniture supplier Exponet
Can I bring my own furniture in?
Yes you can. If you require the loading dock to deliver the furniture please visit Loading Dock Access or visit the GEL Event Services Portal for more information.
Is there storage available at Naturally Good?
Please refer to the Forklift & Storage page in the Exhibitor Services Manual for more information.
Exhibitor Lead Tracker & Badges
The official Naturally Good 2025 app will be available closer to the event. We will let you know when you can download the app by searching “Naturally Good 2025” in your app store. The app features a variety of tools, including the ability to capture and qualify leads straight from your smartphone by scanning a visitor’s badge.
Your registered Stand Coordinator will be sent a link to your Exhibitor Dashboard closer to the event. Here, they can register your stand staff and set up questions to ask leads on site.
Once you have your link, follow the instruction sheet (which will be sent closer to the event) to learn how to set up and use your lead tracker.
All staff working on stand should be set up prior to you going onsite.
Instructions on the Lead Tracker App will be sent closer to the event.